Security at Motivity

Motivity places information and data security at the highest priority.

We understand the immense responsibility you hold in safeguarding your clients' sensitive protected health, medical, and personally identifiable information. That's why you trust Motivity to provide a secure environment and handle this information with the utmost confidentiality and care.

Below, we outline the measures we take to earn your trust and ensure the protection of both you and your clients.

Our Approach to Information Security

At Motivity, we're not just committed to data security; we're pioneering it. Our approach is dynamic and multi-layered, setting the industry standard for safeguarding our customers' and their clients' information. Here's how we do it:

Cutting Edge Technology

We provide state-of-the-art, cloud-based SAAS products that harness the power of Microsoft Azure. Our products are fortified with comprehensive security measures.

Access Controls

Motivity's access controls allow users to ensure that only authorized individuals have access to PHI. This includes limiting access to the minimum necessary information needed to perform job duties.


Motivity implements it's own Alias field intended as a way to reference a learner without using personal identifiers. Alias' are displayed in numerous places throughout the system, providing another level of security against PHI and minimizing unnecessary exposure.

Rigorous Product Security

Your safety is our priority. We employ stringent product application security measures, including data encryption, SSL-protected data transport, password-protected access, unique user identifications, role-based access control, systematic access audits, penetration testing, and more.

Training and Awareness

We maintain comprehensive training and awareness programs. Our commitment extends to adopting and enforcing a suite of information security policies and procedures. This includes incident reporting procedures and meticulous on-boarding and off-boarding protocols.

A Culture of Security

At Motivity, we've cultivated a culture of security and privacy. We understand that safeguarding your data and your clients' data is an ongoing mission. Rest assured, it's at the forefront of everything we do, always.

Your trust is the cornerstone of our approach, and we're relentless in ensuring the privacy and security of your data. It's not just a commitment; it's a constant, unwavering focus in all our endeavors.

Motivity is HIPAA Compliant

At Motivity, we've embraced the profound significance of securing your clients' protected health information while upholding our shared responsibilities under HIPAA. Our commitment extends beyond words, and we've implemented a comprehensive approach to ensure compliance.

Rigorous Compliance Measures

We've embedded stringent measures throughout our product applications, policies, and procedures, leaving no room for compromise when it comes to HIPAA compliance.

Rest assured, at Motivity, we're not only aware of our responsibilities under HIPAA, but we also proactively embrace them to ensure the utmost security and privacy for your clients. Your trust is paramount, and we're committed to earning and maintaining it.