CUSTOMER LEARNING HUB

Great software deserves
great support

Live trainings, workshops, and a straight line to a real human — whenever you need one. Everything refreshes monthly, so be sure to check back and keep an eye on what's new!
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Daily
Office hours
Meet directly with our Customer Success team one-on-one or in small-group sessions to get answers, guidance, and hands-on help across Motivity.
Reserve your spot
Choose a 15, 30, or 45 minute slot
DRIP O
Representing natural environment teaching and fluency, Drip-O goes with the flow, turning everyday moments into learning opportunities.

Essentials Trainings

Role-based paths for anyone new to Motivity–or due for a refresher. Built for Frontline, Operations, and Clinical staff.
View live and on demand ➝

Workshops

Hands-on sessions that dig into real workflows and advanced functionality.
View live and on demand ➝

Special Events

Stay current, on rotation–Motivity innovation, industry updates, and partner series like Finance 101 for ABA owners.
View live and on demand ➝
MOTIVITY MOMENTUM

A front-row seat to what's
new and what's next

A walkthrough of new features, what changed, and what's coming next — recorded live with the customer success team. This spot refreshes after every showcase, so check back each quarter.
Watch the most recent recording
MOTIVITY MINIS

Short on time? We've got you!

We’ve created quick, bite-sized tutorial videos that show you exactly how to use key features, so you can get what you need and get back to your day.

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Contract management
Add your facility NPI and Medicaid ID
Learn how to input site identifiers for Medicaid contracts to ensure correct claim form population.
Billing
Print patient paper statement reports
Learn how to generate billing summaries for caregivers to facilitate their HSA reimbursement.
Contract management
Edit modifiers
How to edit and add new modifiers into existing payer contracts.
Program management
Set up global parameters
Learn how to create linked organization-wide rules for efficient program building.
Program management
Set up local parameters
Learn how to link program sections to rules and content for faster, synchronized updates.
Program management
Manually transition targets to another phase
Discover how to manually move targets (individually or in bulk) to another phase.
Program management
Set up concurrency
Learn how to manage the number of simultaneous targets and folders available during data collection.