How do I get started?
Signing up for a demo
is the first step in starting with Motivity. We want to make sure that your implementation process is as smooth as possible. Once your account is set up, your dedicated clinical specialist will be by your side the whole way helping you create your own custom goal bank.
How do I transition from other data collection software to Motivity?
Don't worry! We have an entire "Switch" team to help you migrate all of your data into Motivity. We have successfully migrated customers from all other major electronic data collection systems and we will work with you to ensure that the transition is as seamless as possible.
How long are your contracts?
We don't have contracts, we have a subscriber agreement. This is simply information on your business name, estimated size, and a few other small things. There are 3 pages which are a list of commitments from Motivity to our clients, like 99.9% uptime, and how we guide you during the onboarding process.
Are there onboarding or implementation fees?
What forms of payment do you accept?
We currently only accept ACH bank transfer payments. Once you send over your account and routing information, we'll make two small deposits to verify your account. Once your account is verified, you're able to quickly pay your monthly invoice without entering any information.
Will my data be secure?
Motivity takes security seriously. That’s why we invest in the team, tools, and processes that keep your data safe, including completing a successful HIPAA compliance check.
I still have questions, who can I reach out to?